KSA
At Your Service Agent (Saudi)
Marriott Hotels Resorts
- Industry Type
- Computer Programmer AutoCad, Graphic Designer.
- Functional Area
- Customer Service Hospitality Industry ComputerProgrammerAutoCad,GraphicDesigner
- Nationality
- Any
- Keywords
- Guest Services
Job Description
Marriott Hotels Resorts in Riyadh, Saudi Arabia is looking for an At Your Service Agent to manage guest inquiries and concerns through telephone, email, chat, and mobile devices. The role includes operating a telephone switchboard, handling wake-up calls, directing calls, and recording messages accurately.
- Position
- At Your Service Agent (Saudi)
- Company
- Marriott Hotels Resorts
- Location
- Riyadh, Saudi Arabia
- Industry
- Computer Programmer AutoCad, Graphic Designer.
- Experience
- 1 to 20 years
Responsibilities
- Manage guest inquiries and concerns via telephone, email, chat, and mobile devices.
- Operate a telephone switchboard.
- Handle wake-up calls.
- Connect and direct calls to the appropriate extension.
- Accurately record and relay messages.
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About the role: At Your Service Agent (Saudi)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
At Your Service Agents typically assist customers by providing information and support related to computer programming, AutoCAD, and graphic design services. They often work in technology companies, design studios, or customer service centers, helping clients with technical inquiries and service requests.
What this role usually involves
- Respond to customer inquiries about programming, AutoCAD, and graphic design services.
- Provide technical support and guidance to clients.
- Coordinate with technical teams to resolve customer issues.
- Maintain records of customer interactions and service requests.
- Assist in scheduling and managing service appointments.
- Ensure customer satisfaction through effective communication.
Skills employers usually look for
- Good communication and interpersonal skills.
- Basic understanding of computer programming concepts.
- Familiarity with AutoCAD and graphic design software.
- Problem-solving abilities.
- Organizational skills.
- Customer service orientation.
Usual qualifications
- A diploma or degree in computer science, graphic design, or a related field is usually expected.
- Basic training or certification in customer service.
- Knowledge of AutoCAD and graphic design tools is beneficial.
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