Collection Admin

Collection Admin professionals coordinate and manage the collection of goods and shipments within logistics, transportation, and courier industries. They typically work in offices or warehouses, supporting smooth operations by handling documentation and communication between clients and transport teams.

What this role usually involves

• Organize and schedule collection of shipments from clients or warehouses
• Maintain accurate records of collection orders and delivery status
• Communicate with drivers, clients, and warehouse staff to ensure timely pickups
• Prepare and process necessary shipping and collection documents
• Resolve issues related to collection delays or discrepancies
• Support inventory and logistics teams with administrative tasks

Skills employers usually look for

• Good organizational and time management skills
• Effective communication and interpersonal abilities
• Basic knowledge of logistics and transportation processes
• Attention to detail for accurate record keeping
• Proficiency in using office software and databases
• Problem-solving skills to handle collection challenges

Usual qualifications

• A high school diploma or equivalent is commonly required
• Additional training or certification in logistics or administration is beneficial
• Basic computer literacy is expected
• Experience in customer service or administrative roles is an advantage