KSA
Job-Id: 56919
Customer Experience Portfolio
PPL Dynamics
- Industry Type
- Hotels, Hospitality
- Functional Area
- Customer Experience CX or Program Management Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Project Management Data Analysis Reporting and Dashboarding Risk Management Change Management Stakeholder Communication Compliance and Governan
Job Description
The Customer Experience Portfolio role at PPL Dynamics in Riyadh involves supporting the CX Program Manager in managing project portfolios. The job includes preparing dashboards, KPI trackers, and performance summaries, maintaining registers for risks, issues, and changes, ensuring governance compliance, and facilitating stakeholder meetings with minutes preparation.
- Position
- Customer Experience Portfolio
- Company
- PPL Dynamics
- Location
- Riyadh, Saudi Arabia
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Support the Customer Experience Program Manager in planning, monitoring, and controlling project portfolios.
- Prepare dashboards, KPI trackers, and performance summaries for CX initiatives.
- Maintain risk, issue, and change registers.
- Ensure compliance with governance standards.
- Facilitate stakeholder meetings and prepare meeting minutes.
Show the original advert
The role requires supporting the Customer Experience (CX) Program Manager in planning, monitoring, and controlling project portfolios. Responsibilities include preparing dashboards, KPI trackers, and performance summaries for CX initiatives, maintaining risk, issue, and change registers, ensuring compliance with governance standards, and facilitating stakeholder meetings while preparing meeting minutes.
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