Job-Id: 51021
Customer Relation (B2B)
Cartrack
- Industry Type
- Pharma, Biotech, Clinical Research
- Functional Area
- Customer ServiceSupport Industry Pharma, Biotech, Clinical Research
- Nationality
- Any
- Keywords
- Account Management Customer Service Communication Skills Relationship Management
Job Description
Cartrack in Jakarta, Indonesia is looking for a Customer Relation (B2B) specialist to manage corporate client relationships and provide excellent customer support. The role focuses on driving customer satisfaction, retention, and loyalty in the Pharma, Biotech, and Clinical Research industry.
- Position
- Customer Relation (B2B)
- Company
- Cartrack
- Location
- Jakarta, Indonesia
- Industry
- Pharma, Biotech, Clinical Research
- Experience
- 1 to 20 years
Responsibilities
- Manage corporate client relationships.
- Deliver exceptional customer support.
- Drive customer satisfaction, retention, and loyalty.
- Manage key accounts.
- Respond to customer inquiries.
- Collaborate with cross-functional teams.
- Conduct regular performance reviews.
Show the original advert
We are a global smart mobility SaaS company with over 2 million subscribers across 23 countries. We are seeking a proactive and customer-focused Customer Relations Specialist (B2B) to manage corporate client relationships, deliver exceptional customer support, and drive customer satisfaction, retention, and loyalty. The ideal candidate will have a strong background in account management, excellent communication skills, and a passion for delivering outstanding service. Responsibilities include but are not limited to: managing key accounts, responding to customer inquiries, collaborating with cross-functional teams, and conducting regular performance reviews.
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