DEBT RECOVERY COLLECTION EXECUTIVE
Mission Consultancy Services
- Industry Type
- Construction, Civil Engineering
- Functional Area
- Engineering
- Nationality
- Any
- Keywords
- Legal Knowledge
Job Description
Mission Consultancy Services in Kuala Lumpur is looking for a Debt Recovery Collection Executive. The role involves managing overdue bills, contacting clients about their debts, negotiating payment terms, and advising on repayment options. Legal action may be taken if agreements are not reached.
- Position
- DEBT RECOVERY COLLECTION EXECUTIVE
- Company
- Mission Consultancy Services
- Location
- Kuala Lumpur, Malaysia
- Industry
- Construction, Civil Engineering
- Functional area
- Engineering
- Experience
- 1 to 20 years
Responsibilities
- Manage overdue bills and facilitate payment collection.
- Contact clients to discuss their debts.
- Negotiate payment terms with clients.
- Advise clients on various repayment options.
- Initiate legal proceedings if agreements cannot be reached.
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About the role: DEBT RECOVERY COLLECTION EXECUTIVE
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Debt Recovery Collection Executives work to recover overdue payments from clients or customers, helping organizations maintain healthy cash flow. They typically operate in industries like construction and civil engineering, contacting debtors through calls, emails, or visits to negotiate payment plans.
What this role usually involves
- Contact customers to remind them of overdue payments and negotiate repayment terms.
- Maintain accurate records of all communications and payment arrangements.
- Coordinate with internal departments to resolve billing disputes or issues.
- Prepare reports on debt recovery status and progress.
- Follow up persistently to ensure timely collection of debts.
- Adhere to company policies and ethical standards during collection processes.
Skills employers usually look for
- Good communication and negotiation skills.
- Ability to handle difficult conversations professionally.
- Strong organizational and record-keeping abilities.
- Basic understanding of financial and billing processes.
- Problem-solving skills to address payment issues.
- Attention to detail and persistence.
Usual qualifications
- A high school diploma or equivalent is commonly required.
- Additional training or certification in debt collection or finance is beneficial.
- Basic computer skills, including familiarity with spreadsheets and databases.
- Experience or knowledge of the construction or civil engineering industry can be an advantage.
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