UAE
F&B Supervisor: Lead Guest Experience & Team Performance
Yas Plaza Hotels by Aldar Hospitality
- Industry Type
- Hotels, Hospitality
- Functional Area
- Hospitality and Food Service Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Guest Relations Management Training and Development Problem Solving and Conflict Resolution Departmental Policy Compliance Team Collaboration and
Job Description
Yas Plaza Hotels by Aldar Hospitality is seeking a Food and Beverage Supervisor to ensure exceptional guest experiences at all times. The ideal candidate will be responsible for conducting training, addressing guest complaints promptly, upholding departmental Standard Operating Procedures (SOPs), and collaborating effectively with the Kitchen and Stewarding departments.
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About the role: F&B Supervisor: Lead Guest Experience & Team Performance
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
F&B Supervisors oversee food and beverage operations in hotels, restaurants, and other hospitality venues. They ensure guests receive excellent service while managing and supporting the team to maintain smooth daily operations.
What this role usually involves
- Supervise and coordinate food and beverage service staff.
- Ensure high standards of customer service and guest satisfaction.
- Assist in training and developing team members.
- Monitor inventory and supplies related to food and beverages.
- Handle guest inquiries and resolve service issues.
- Maintain cleanliness and compliance with health and safety standards.
Skills employers usually look for
- Strong communication and interpersonal skills.
- Leadership and team management abilities.
- Attention to detail and organizational skills.
- Problem-solving and conflict resolution.
- Knowledge of food and beverage service standards.
- Ability to work under pressure in a fast-paced environment.
Usual qualifications
- A diploma or degree in hospitality management or related field is often preferred.
- Previous experience in food and beverage service roles.
- Training in customer service and team leadership.
- Basic knowledge of health and safety regulations in hospitality.
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