Front of House Team Member - West Midlands
Stonegate - Bars & Venues
- Industry Type
- Air Conditioning, Refrigeration, HVAC
- Functional Area
- Hospitality Industry AirConditioning, Refrigeration, HVAC
- Nationality
- Any
- Keywords
- ProblemSolving
Job Description
Stonegate is hiring a Front of House Team Member in Edgbaston, United Kingdom. The role is within the hospitality industry, specifically in air conditioning, refrigeration, and HVAC sectors.
- Position
- Front of House Team Member - West Midlands
- Company
- Stonegate - Bars & Venues
- Location
- Edgbaston, United Kingdom
- Industry
- Air Conditioning, Refrigeration, HVAC
- Experience
- 1 to 20 years
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About the role: Front of House Team Member - West Midlands
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Front of House Team Members in the air conditioning, refrigeration, and HVAC industry typically greet and assist customers, manage appointments, and support daily office operations. They usually work in office environments connected to service or installation companies within the HVAC sector.
What this role usually involves
- Welcoming and assisting customers and visitors.
- Answering phone calls and managing inquiries.
- Scheduling appointments and coordinating with technical teams.
- Maintaining records and handling administrative tasks.
- Ensuring the reception area is tidy and organized.
Skills employers usually look for
- Good communication and interpersonal skills.
- Basic computer and phone handling abilities.
- Organizational and multitasking skills.
- Customer service orientation.
- Attention to detail and reliability.
Usual qualifications
- A high school diploma or equivalent is commonly required.
- Basic training or experience in office administration is beneficial.
- Familiarity with customer service practices.
- Knowledge of HVAC industry terminology can be an advantage.
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