KSA
Job-Id: 51934
Guest Experience Supervisor- Saudi Only
Marriott Hotels Resorts
- Industry Type
- Air Conditioning, Refrigeration, HVAC
- Functional Area
- Hospitality Industry Hotel, AirConditioning, Refrigeration, HVAC
- Nationality
- Any
- Keywords
- Marriott Rewards
Job Description
The Guest Experience Supervisor at Marriott Hotels Resorts in Riyadh manages guest check-ins, verifies identities, confirms payments, assigns rooms, and issues room keys. The role includes setting up accurate guest accounts and ensuring payment security before check-in.
- Position
- Guest Experience Supervisor- Saudi Only
- Company
- Marriott Hotels Resorts
- Location
- Riyadh, Saudi Arabia
- Industry
- Air Conditioning, Refrigeration, HVAC
- Experience
- 1 to 20 years
Responsibilities
- Process all guest check-ins.
- Verify guest identities.
- Confirm methods of payment.
- Assign rooms and issue room keys.
- Set up accurate accounts for each guest according to their requirements, including entering Marriott Rewards information.
- Ensure rates match market codes and document any exceptions.
- Ensure payment security prior to check-in.
Show the original advert
The position involves processing all guest check-ins, verifying guest identities, confirming methods of payment, assigning rooms, and issuing room keys. Accurate accounts are to be set up for each guest according to their specific requirements, including entering Marriott Rewards information. It is crucial to ensure that the rates match market codes and document any exceptions. Payment security prior to check-in is essential.
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