UAE
Hospitality Learning & Development Lead
Rixos Hotels Gulf
- Industry Type
- Hotels, Hospitality
- Functional Area
- Human Resources Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Training Design Delivery and Implementation ELearning Initiatives Quality Assurance Brand Compliance Hospitality Environment Knowledge
Job Description
Rixos Hotels Gulf in Abu Dhabi is looking for a Hospitality Learning & Development Lead to design, deliver, and implement training programs and e-learning initiatives. The role also includes ensuring quality and brand compliance across different departments in the hotel.
- Position
- Hospitality Learning & Development Lead
- Company
- Rixos Hotels Gulf
- Location
- Abu Dhabi, UAE
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Design, deliver, and implement in-house training programs and e-learning initiatives.
- Ensure ongoing quality assurance for brand compliance across various departments.
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About the role: Hospitality Learning & Development Lead
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
A Hospitality Learning & Development Lead plans and manages training programs for hotel and hospitality staff to improve their skills and service quality. They typically work within hotels, resorts, or hospitality groups, focusing on employee growth and customer satisfaction.
What this role usually involves
- Design and implement training programs for various hospitality roles
- Assess training needs and identify skill gaps among staff
- Coordinate with department heads to align training with business goals
- Monitor and evaluate the effectiveness of learning initiatives
- Manage training budgets and resources
- Lead and mentor training team members
Skills employers usually look for
- Strong communication and presentation abilities
- Good organizational and planning skills
- Knowledge of hospitality industry standards and practices
- Ability to assess and address learning needs
- Leadership and team management skills
- Proficiency with training software and tools
Usual qualifications
- A diploma or degree in hospitality management, human resources, or related field
- Experience in training or learning and development roles
- Understanding of adult learning principles
- Certifications in training or coaching are advantageous
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