IT Account Manager – Education IT MSP
hireful. Careers
- Industry Type
- IT
- Functional Area
- Sales and Business Development Industry IT
- Nationality
- Any
- Keywords
- Managed Service Provider
Job Description
hireful. Careers is looking for an experienced IT Account Manager to join their team in Edgbaston, United Kingdom. The role involves working with an IT Managed Service Provider that supports schools across England.
- Position
- IT Account Manager – Education IT MSP
- Company
- hireful. Careers
- Location
- Edgbaston, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
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About the role: IT Account Manager – Education IT MSP
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
An IT Account Manager in the education sector typically manages relationships between IT service providers and educational institutions. They ensure that technology solutions meet the needs of schools, colleges, or universities and help coordinate IT services and support. These professionals often work for IT managed service providers (MSPs) or directly within educational organizations.
What this role usually involves
- Build and maintain strong relationships with educational clients.
- Understand client IT needs and recommend appropriate solutions.
- Coordinate with technical teams to deliver IT services effectively.
- Manage contracts and service agreements with educational institutions.
- Monitor client satisfaction and address any issues promptly.
- Provide regular updates and reports to clients on IT service performance.
Skills employers usually look for
- Strong communication and interpersonal skills.
- Good understanding of IT products and services relevant to education.
- Ability to manage multiple client accounts simultaneously.
- Problem-solving and negotiation skills.
- Organizational and time management abilities.
- Basic knowledge of education sector requirements and challenges.
Usual qualifications
- A diploma or degree in information technology, business, or a related field is usually expected.
- Experience or training in account management or customer service.
- Familiarity with IT service management practices is beneficial.
- Knowledge of the education sector is an advantage.
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