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 27th Tuesday
October 2026 
Job-Id: 52085

IT Business Relationship Manager

Positive Employment Careers
Industry Type
IT
Functional Area
IT Industry IT
Nationality
Any
Keywords
Digital Transformation Business Process Improvement Data Analytics Technology Requirements Analysis Digital Service Design
Job Description

The IT Business Relationship Manager will work to understand business priorities and challenges, translating them into digital, data, and technology needs. The role focuses on transformation and continuous improvement by identifying opportunities to enhance business processes through technology and digital solutions.

Position
IT Business Relationship Manager
Company
Positive Employment Careers
Location
Cambridge, United Kingdom
Industry
IT
Experience
1 to 20 years

Responsibilities

  • Understand business priorities, challenges, and opportunities and translate these into digital, data, and technology requirements.
  • Focus on transformation and continuous improvement.
  • Identify opportunities to improve business processes through technology, automation, data analytics, and digital service design.
Show the original advert
Understand business priorities, challenges, and opportunities and translate these into digital, data, and technology requirements. The primary focus will be on transformation and continuous improvement. The successful candidate will identify opportunities to improve business processes through technology, automation, data analytics, and digital service design.

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About the role: IT Business Relationship Manager

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

An IT Business Relationship Manager acts as a bridge between the IT department and business units within an organization. They work to understand business needs and ensure that IT services and projects align with these goals. This role is commonly found in companies with significant IT operations across various industries.

What this role usually involves

  • Develop and maintain strong relationships with business stakeholders.
  • Identify and understand business needs and translate them into IT requirements.
  • Collaborate with IT teams to deliver solutions that support business objectives.
  • Manage expectations and communicate IT capabilities and limitations to business units.
  • Monitor and report on the performance of IT services from a business perspective.

Skills employers usually look for

  • Strong communication and interpersonal skills.
  • Ability to understand both business and technical concepts.
  • Problem-solving and analytical thinking.
  • Project management and coordination skills.
  • Negotiation and conflict resolution abilities.

Usual qualifications

  • A degree in information technology, business administration, or a related field is usually expected.
  • Knowledge of IT service management and business processes.
  • Certifications in business analysis or IT management can be beneficial.

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