BAHRAIN
Job-Id: 35005
IT Service Delivery Coordinator
Nexcel Computer Solutions
- Industry Type
- Education, Training, Teaching, Academics
- Functional Area
- Information Technology IT Industry Education, Training, Teaching, Academics
- Nationality
- Any
- Keywords
- IT Service Management Problem Solving Communication SLAs Management
Job Description
The IT Service Delivery Coordinator at Nexcel Computer Solutions in Manama, Bahrain manages IT service requests and ensures compliance with service level agreements. The role acts as the main point of communication for incidents and service requests, aiming to provide efficient support.
- Position
- IT Service Delivery Coordinator
- Company
- Nexcel Computer Solutions
- Location
- Manama, Bahrain
- Industry
- Education, Training, Teaching, Academics
- Experience
- 1 to 20 years
Responsibilities
- Manage the entire lifecycle of IT service requests.
- Ensure strict adherence to Service Level Agreements (SLAs) for response and resolution times.
- Serve as the central hub for all incident and service request communication.
- Focus on delivering efficient and effective support.
Show the original advert
The IT Service Delivery Coordinator is responsible for managing the entire lifecycle of IT service requests, ensuring strict adherence to Service Level Agreements (SLAs) regarding response time and resolution time. This role serves as the central hub for all incident and service request communication, focusing on delivering efficient and effective support.
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