IT Support Engineer
JS Legal Recruitment Ltd Careers
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Operating System Installation and Configuration IT Support Escalation External IT Consultant Liaison
Job Description
JS Legal Recruitment Ltd is seeking an IT Support Engineer to install and configure operating systems and manage support requests in collaboration with external IT consultants. The role is based in London, United Kingdom.
- Position
- IT Support Engineer
- Company
- JS Legal Recruitment Ltd Careers
- Location
- London, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Install and configure operating systems according to standards agreed with external IT consultants.
- Redirect or escalate support requests to external IT consultants when necessary.
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About the role: IT Support Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support Engineers help maintain and troubleshoot computer systems and networks to ensure smooth operation. They typically work in IT departments of companies, technology firms, or service providers, supporting both hardware and software issues.
What this role usually involves
- Diagnose and resolve technical hardware and software issues.
- Install and configure computer systems and applications.
- Provide support and guidance to users on IT-related problems.
- Maintain and update IT documentation and records.
- Monitor system performance and ensure security measures are in place.
Skills employers usually look for
- Strong problem-solving and analytical abilities.
- Good communication skills to assist users effectively.
- Knowledge of operating systems and network configurations.
- Ability to work with various hardware and software technologies.
- Attention to detail and organizational skills.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications such as CompTIA A+, Microsoft Certified Professional, or similar are often preferred.
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