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 5th Thursday
November 2026 
Job-Id: 54586

IT Support Specialist - London

itsu
Industry Type
IT
Functional Area
OperationsManagement Industry IT Food Technology or similar
Nationality
Any
Keywords
Multisite environments
Job Description

The IT Support Specialist role at itsu in London involves supporting operations in a fast-paced environment. Candidates should have experience in FMCG, retail, hospitality, or multi-site settings and strong organizational skills to manage multiple tasks.

Position
IT Support Specialist - London
Company
itsu
Location
London, United Kingdom
Industry
IT
Experience
1 to 20 years

Requirements

  • Strong organizational skills with the ability to prioritize and manage multiple tasks effectively
  • Experience supporting FMCG, retail, hospitality, or multi-site environments
Show the original advert
Strong organizational skills are required with the ability to prioritize and manage multiple tasks effectively. Candidates should have experience supporting FMCG, retail, hospitality, or multi-site environments. By joining itsu, individuals will become part of a fast-paced, innovative business with big ambitions, a strong culture, and a shared mission.

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About the role: IT Support Specialist - London

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

IT Support Specialists help maintain and troubleshoot computer systems and networks. They typically work in offices, IT departments, or for service providers supporting various organizations.

What this role usually involves

  • Respond to technical support requests from users.
  • Diagnose and resolve hardware and software issues.
  • Install and configure computer systems and applications.
  • Maintain and update IT documentation.
  • Assist with network connectivity problems.
  • Provide guidance and training to users on IT systems.

Skills employers usually look for

  • Good problem-solving abilities.
  • Strong communication skills.
  • Knowledge of operating systems and software.
  • Familiarity with networking concepts.
  • Ability to work under pressure.
  • Customer service orientation.

Usual qualifications

  • A diploma or degree in information technology or related field is usually expected.
  • Certifications such as CompTIA A+ or Microsoft Certified Professional are often preferred.
  • Basic understanding of computer hardware and software.
  • Experience with common IT support tools and systems.

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