IT Support Technician - Wells & Co. - Bedford, Bedfordshire
Wells & Co
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Relationship Building
Job Description
Wells & Co is looking for an IT Support Technician in London. This role suits IT professionals who enjoy problem-solving and building relationships while delivering excellent customer service.
- Position
- IT Support Technician
- Company
- Wells & Co
- Location
- London, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
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About the role: IT Support Technician - Wells & Co. - Bedford, Bedfordshire
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Support Technicians help maintain and troubleshoot computer systems and networks in various organizations. They typically work in offices, schools, or IT service companies, ensuring technology runs smoothly for users.
What this role usually involves
- Respond to user technical issues and provide solutions
- Install and configure computer hardware and software
- Maintain and update IT equipment and systems
- Monitor network performance and security
- Assist with setting up new devices and user accounts
- Document technical procedures and user guides
Skills employers usually look for
- Good problem-solving abilities
- Basic knowledge of computer hardware and software
- Effective communication skills
- Ability to work under pressure
- Familiarity with operating systems and networks
- Customer service orientation
Usual qualifications
- A diploma or degree in Information Technology or related field is usually expected
- Certifications like CompTIA A+ or Microsoft Certified Professional are advantageous
- Basic understanding of networking concepts
- Prior training or coursework in computer support
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