Junior ICT Consultant
- Industry Type
- IT
- Functional Area
- IT SupportCustomer Service Industry IT
- Nationality
- Any
- Keywords
- Communication Customer Relationship Management CRM Account Management
Job Description
The Junior ICT Consultant at turn IT on in Edgbaston, United Kingdom, will act as a link between an educational institution and the IT department. The role involves communicating about IT services and managing customer accounts.
- Position
- Junior ICT Consultant
- Company
- turn IT on
- Location
- Edgbaston, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Serve as a liaison between the educational institution and the IT department.
- Ensure clear communication about the IT services offered.
- Manage customer accounts.
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About the role: Junior ICT Consultant
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Junior ICT Consultants assist organizations in improving their information and communication technology systems. They typically work in IT firms, consultancy agencies, or within the IT departments of various businesses. Their role involves analyzing client needs and supporting the implementation of technology solutions.
What this role usually involves
- Assist in assessing clients' ICT requirements and current systems.
- Support the development and implementation of ICT strategies and solutions.
- Help in troubleshooting and resolving technical issues.
- Prepare reports and documentation related to ICT projects.
- Collaborate with senior consultants and technical teams to deliver projects.
- Stay updated with the latest technology trends and tools.
Skills employers usually look for
- Basic understanding of ICT systems and networks.
- Good problem-solving and analytical skills.
- Effective communication and interpersonal abilities.
- Ability to work well in a team environment.
- Familiarity with common software and hardware technologies.
- Willingness to learn and adapt to new technologies.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or a related field is usually expected.
- Basic certifications in ICT or related technologies can be beneficial.
- Strong foundational knowledge of computer systems and networking concepts.
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