Junior IT Support Analyst
O.C.S. Consulting Plc
- Industry Type
- Consulting, Management Consulting, Advisory Services
- Functional Area
- Information Technology IT Industry Consulting, Management Consulting, Advisory Services, Consumer Electronics
- Nationality
- Any
- Keywords
- Customer Service
Job Description
O.C.S. Consulting Plc is hiring a Junior IT Support Analyst for a full-time, permanent role based in Cambridge, United Kingdom. The position is within the consulting and IT industry sectors.
- Position
- Junior IT Support Analyst
- Company
- O.C.S. Consulting Plc
- Location
- Cambridge, United Kingdom
- Industry
- Consulting, Management Consulting, Advisory Services
- Experience
- 1 to 20 years
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About the role: Junior IT Support Analyst
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Junior IT Support Analysts provide technical assistance and support to users within an organization or for clients. They typically work in office environments, consulting firms, or IT service companies, helping to resolve hardware and software issues and ensuring smooth IT operations.
What this role usually involves
- Respond to user queries and troubleshoot technical problems.
- Install and configure computer hardware, software, and networks.
- Maintain and update IT documentation and support logs.
- Assist in monitoring system performance and security.
- Provide guidance to users on IT best practices and software usage.
Skills employers usually look for
- Basic knowledge of computer hardware and software.
- Good problem-solving and communication skills.
- Ability to work well in a team and under supervision.
- Familiarity with operating systems and common applications.
- Customer service orientation and patience.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Basic certifications in IT support or networking can be beneficial.
- Strong interest in technology and continuous learning.
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