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 27th Tuesday
October 2026 
KSA KSA
Job-Id: 53702

Laundry- Order Taker

Hilton
Industry Type
Oil, Gas, Petroleum
Functional Area
HospitalityFacilities Management Industry Oil, Gas, Petroleum
Nationality
Any
Keywords
Strong communication skills oral and written Proficiency in using computers and generating reports Attention to detail and ability to follow proced
Job Description

Hilton in Riyadh, Saudi Arabia is looking for a Laundry Order Taker to handle incoming calls and dispatch requests using a 2-way communication system. The role includes generating computerized reports and supporting housekeeping duties to maintain service standards.

Position
Laundry- Order Taker
Company
Hilton
Location
Riyadh, Saudi Arabia
Industry
Oil, Gas, Petroleum
Experience
1 to 20 years

Responsibilities

  • Answer incoming telephone calls and dispatch requests.
  • Use a 2-way communication system to communicate with the team.
  • Generate accurate and timely computerized reports.
  • Ensure adherence to department service standards.
  • Perform additional housekeeping duties as assigned.
Show the original advert
The Oil, Gas, or Petroleum company is seeking an experienced Housekeeping Order Taker to join our team. In this role, you will be responsible for answering all incoming telephone calls and dispatches via a 2-way communication system. You will also generate computerized reports to ensure department compliance with service standards. Key Responsibilities: * Answering incoming telephone calls and dispatching requests * Utilizing a 2-way communication system for effective communication with the team * Generating accurate and timely computerized reports * Ensuring adherence to department service standards * Performing additional housekeeping duties as assigned

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About the role: Laundry- Order Taker

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

Laundry Order Takers coordinate and manage laundry service requests, ensuring accurate collection and delivery of items. They typically work in industries such as oil, gas, and petroleum, often within industrial or offshore facilities where laundry services are essential for staff hygiene and safety.

What this role usually involves

  • Receive and record laundry orders from staff or departments.
  • Organize and schedule laundry pick-up and delivery times.
  • Ensure proper labeling and handling of laundry items.
  • Communicate with laundry service providers to track order status.
  • Maintain records of laundry orders and deliveries.
  • Report any issues or discrepancies related to laundry services.

Skills employers usually look for

  • Good communication and interpersonal skills.
  • Attention to detail for accurate order taking.
  • Basic organizational and time management abilities.
  • Ability to use simple record-keeping or computer systems.
  • Problem-solving skills to handle service issues.
  • Teamwork and coordination with different departments.

Usual qualifications

  • A high school diploma or equivalent is commonly required.
  • Basic training or experience in customer service or administration is helpful.
  • Familiarity with the industry environment can be an advantage.
  • On-the-job training is often provided for specific procedures.

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