Job-Id: 49211
Mandarin speaking IT Operator - Banking
People First Careers
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Helpdesk Support User Account Administration IT Asset Management Meeting Support Vendor Coordination IT Operations Monitoring Ticket Assignment
Job Description
People First Careers is looking for a Mandarin speaking IT Operator to join their IT team in London. The role involves providing helpdesk support, managing user accounts and IT assets, supporting meetings, coordinating with vendors, and monitoring IT operations.
- Position
- Mandarin speaking IT Operator - Banking
- Company
- People First Careers
- Location
- London, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Provide helpdesk support.
- Manage user account administration.
- Manage IT assets.
- Support meetings.
- Coordinate with vendors.
- Monitor IT operations.
- Manage the service desk mailbox.
- Assign tickets from hotline and mailbox.
- Handle escalation management by identifying complex issues and escalating as needed.
Show the original advert
The company is seeking a skilled and dedicated IT Helpdesk Specialist to join our team. The ideal candidate will be responsible for providing solid helpdesk support, managing user account administration, IT assets management, meeting support, vendor coordination, and monitoring IT operations. Key responsibilities include managing the service desk mailbox, assigning tickets (both hotline and mailbox), and effectively handling escalation management, including identifying complex issues and escalating them as necessary.
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