Pub & Grill Team Leader: Lead Shifts, Grow Hospitality
Village Hotels - Ashton
- Industry Type
- Hotels, Hospitality
- Functional Area
- Hospitality Management Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Leadership and Management Food Beverage Operations Social Media Management Hospitality Experience
Job Description
Village Hotels - Ashton is looking for a Pub and Grill Team Leader in London. The role involves leading shifts, supporting Food & Beverage areas, managing local social media, and coaching the team to provide great hospitality.
- Position
- Pub & Grill Team Leader
- Company
- Village Hotels - Ashton
- Location
- London, United Kingdom
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Lead shifts and conduct energetic pre-shift briefings.
- Provide support across all Food & Beverage areas when needed.
- Manage local social media outreach.
- Coach the team to deliver memorable hospitality experiences.
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About the role: Pub & Grill Team Leader: Lead Shifts, Grow Hospitality
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
A Pub & Grill Team Leader manages daily operations in a pub or grill setting, ensuring excellent customer service and smooth shift transitions. They typically work in hotels, restaurants, or hospitality venues where food and beverages are served.
What this role usually involves
- Supervise and support team members during shifts
- Ensure high standards of customer service and satisfaction
- Manage inventory and stock levels
- Handle customer inquiries and resolve issues
- Maintain cleanliness and safety standards
- Assist with staff training and development
Skills employers usually look for
- Strong leadership and communication abilities
- Good organizational and multitasking skills
- Customer service orientation
- Problem-solving skills
- Knowledge of food and beverage service
- Ability to work under pressure
Usual qualifications
- A diploma or degree in hospitality management is often preferred
- Experience in food and beverage service roles
- Training in customer service or team leadership
- Basic knowledge of health and safety regulations
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