Retail Account Manager
- Industry Type
- Hotels, Hospitality
- Functional Area
- Sales and Business Development Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Sales Strategy Development Contract Negotiation Relationship Management Partner Satisfaction Team Collaboration Mentorship Strategic Recruitmen
Job Description
The Retail Account Manager at HP in Riyadh, Saudi Arabia, works to grow sales and manage partner relationships in the hotels and hospitality industry. The role includes developing account strategies, negotiating contracts, collaborating with teams, mentoring colleagues, and recruiting partners.
- Position
- Retail Account Manager
- Company
- HP
- Location
- Riyadh, Saudi Arabia
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Develop and execute account strategies to drive sales growth.
- Facilitate contract negotiations to maintain partner satisfaction.
- Engage in both transactional and relational selling.
- Collaborate with various teams.
- Mentor colleagues.
- Recruit partners strategically.
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About the role: Retail Account Manager
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Retail Account Managers in the hotels and hospitality industry manage relationships with retail clients and partners to promote hotel services and products. They work to increase sales and ensure client satisfaction, often collaborating with marketing and sales teams. These professionals typically work in hotel chains, hospitality groups, or related service companies.
What this role usually involves
- Develop and maintain strong relationships with retail clients and partners.
- Identify new business opportunities and promote hotel services to retail accounts.
- Coordinate with marketing and sales teams to create effective promotional strategies.
- Monitor sales performance and prepare regular reports for management.
- Resolve client issues and ensure high levels of customer satisfaction.
Skills employers usually look for
- Strong communication and interpersonal skills.
- Good negotiation and sales abilities.
- Ability to manage multiple accounts and prioritize tasks.
- Knowledge of the hospitality industry and market trends.
- Problem-solving and conflict resolution skills.
Usual qualifications
- A diploma or degree in business, marketing, hospitality, or a related field is usually expected.
- Experience or training in sales and account management is beneficial.
- Good computer skills, including familiarity with CRM software.
- Strong understanding of customer service principles.
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