RWABU - Waiter/ Waitress (HB)

Waiters and waitresses in the hospitality and building services sector typically serve food and beverages to customers in restaurants, cafes, or similar settings. They work to ensure a pleasant dining experience by taking orders, delivering meals, and attending to customer needs. These roles are common in hotels, restaurants, and catering services within various industries, including air conditioning and HVAC companies that may have staff cafeterias or client events.

What this role usually involves

• Greet and seat customers in a friendly manner
• Take food and drink orders accurately
• Serve meals and beverages promptly
• Ensure cleanliness and organization of dining areas
• Handle customer inquiries and requests professionally
• Assist with setting up and clearing tables

Skills employers usually look for

• Good communication and interpersonal skills
• Ability to work efficiently in a team
• Attention to detail and customer service orientation
• Basic knowledge of food and beverage service
• Physical stamina to stand and move for long periods
• Ability to handle payments and operate point-of-sale systems

Usual qualifications

• A high school diploma or equivalent is often preferred
• Training or certification in food safety and hygiene is beneficial
• Previous experience in food service can be advantageous
• Basic language skills to communicate with customers