Sales Support Coordinator / Officer

Sales Support Coordinators assist sales teams by managing administrative tasks and ensuring smooth communication between clients and sales staff. They typically work in offices within sales departments of various industries such as consulting, retail, or corporate services.

What this role usually involves

• Prepare and process sales documents and contracts
• Coordinate communication between sales teams and clients
• Maintain and update customer databases and sales records
• Assist in scheduling meetings and sales appointments
• Support the sales team with reporting and data analysis
• Handle customer inquiries and provide information as needed

Skills employers usually look for

• Good communication and interpersonal skills
• Organizational and time management abilities
• Basic knowledge of sales processes and customer service
• Proficiency in office software like MS Office and CRM systems
• Attention to detail and accuracy
• Ability to work well in a team environment

Usual qualifications

• A diploma or degree in business administration, marketing, or related field is usually expected
• Basic training or certification in sales support or customer service can be beneficial