UAE
Senior IT Operations & Infrastructure Lead
Ghobash Group
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- Troubleshooting Expertise Documentation Discipline Proactive Service Delivery Improvements IT Network Management
Job Description
Ghobash Group in Dubai is looking for a Senior IT Operations & Infrastructure Lead. The role involves providing excellent end-user support, managing Level 1 IT operations, and maintaining the IT network infrastructure. The candidate should be skilled in troubleshooting, documentation, and improving service delivery.
- Position
- Senior IT Operations & Infrastructure Lead
- Company
- Ghobash Group
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Deliver exceptional end-user support.
- Manage Level 1 IT operations at the site.
- Ensure the integrity of the IT Network Infrastructure.
Requirements
- Troubleshooting expertise.
- Strong documentation discipline.
- Proactive approach towards service delivery improvements in line with corporate guidelines.
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About the role: Senior IT Operations & Infrastructure Lead
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Senior IT Operations & Infrastructure Leads manage and oversee the technology infrastructure and daily IT operations within an organization. They typically work in IT departments across various industries, ensuring systems are reliable, secure, and efficient.
What this role usually involves
- Lead and coordinate IT infrastructure projects and operations
- Manage servers, networks, and data centers to ensure optimal performance
- Develop and implement IT policies and procedures
- Monitor system performance and troubleshoot issues
- Collaborate with other IT teams and departments to support business needs
- Ensure security and compliance of IT infrastructure
Skills employers usually look for
- Strong knowledge of network and server management
- Problem-solving and analytical skills
- Leadership and team management abilities
- Familiarity with cloud computing and virtualization technologies
- Good communication and coordination skills
- Understanding of IT security best practices
Usual qualifications
- A degree or diploma in Information Technology, Computer Science, or related field
- Certifications in IT infrastructure or network management are advantageous
- Experience with IT operations and infrastructure management tools
- Continuous learning to keep up with evolving technology trends
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