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 27th Tuesday
October 2026 
Job-Id: 53806

Senior IT Support Engineer

VIQU IT Recruitment Careers
Industry Type
IT
Functional Area
IT Industry IT
Nationality
Any
Keywords
Third Line Support
Job Description

VIQU IT Recruitment Careers is looking for a Senior IT Support Engineer to join the in-house IT team of a growing construction group. The role involves infrastructure ownership and support at second and third line levels.

Position
Senior IT Support Engineer
Company
VIQU IT Recruitment Careers
Location
Edgbaston, United Kingdom
Industry
IT
Experience
1 to 20 years
Show the original advert
Viqu is partnering with a rapidly growing construction group seeking a skilled Senior IT Support Engineer to join its in-house IT team. The position is based in Bedford, with a regular work schedule of 5 days per week, and occasional travel to offices and sites. This role offers genuine infrastructure ownership within the second and third line positions.

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About the role: Senior IT Support Engineer

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

Senior IT Support Engineers provide advanced technical support and manage IT systems to ensure smooth operation in organizations. They typically work in IT departments of companies, technology firms, or service providers, handling complex technical issues and supporting users.

What this role usually involves

  • Diagnose and resolve advanced hardware and software problems.
  • Manage and maintain IT infrastructure including servers and networks.
  • Provide technical guidance and support to junior IT staff.
  • Implement and monitor security measures to protect systems.
  • Document technical procedures and update system configurations.

Skills employers usually look for

  • Strong problem-solving and analytical abilities.
  • Good knowledge of operating systems and network protocols.
  • Effective communication skills to assist users and team members.
  • Experience with troubleshooting hardware and software issues.
  • Ability to manage multiple tasks and prioritize work.

Usual qualifications

  • A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
  • Professional IT certifications such as CompTIA, Microsoft, or Cisco are often preferred.
  • Previous experience in IT support roles is commonly required.

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