Senior Sales Manager, Hospitality Accounts & Growth

Senior Sales Managers in hospitality focus on developing and managing sales strategies to grow business within hotel and hospitality accounts. They typically work in hotel chains, hospitality groups, or related service companies, aiming to increase revenue and build strong client relationships.

What this role usually involves

• Develop and implement sales plans to achieve growth targets in hospitality accounts.
• Manage and nurture relationships with key clients and partners in the hospitality sector.
• Identify new business opportunities and negotiate contracts with potential clients.
• Coordinate with marketing and operations teams to align sales strategies with service delivery.
• Monitor market trends and competitor activities to adjust sales approaches accordingly.

Skills employers usually look for

• Strong communication and negotiation skills to engage clients effectively.
• Ability to analyze market data and sales performance metrics.
• Leadership skills to manage sales teams and coordinate cross-functional efforts.
• Customer relationship management to maintain and grow client accounts.
• Strategic thinking to develop long-term sales plans and growth initiatives.

Usual qualifications

• A degree or diploma in business administration, marketing, hospitality management, or a related field is usually expected.
• Proven experience in sales within the hospitality or hotel industry is often preferred.
• Training or certification in sales management or customer relationship management can be beneficial.