Senior Waiter Ess - New French Concept - Jumeirah Al Qasr

Senior waiters typically work in restaurants, hotels, or hospitality venues, where they oversee dining service and ensure guests have a pleasant experience. They often lead a team of waiters and coordinate with kitchen staff to deliver high-quality service. This role is common in upscale dining establishments and luxury hotels.

What this role usually involves

• Supervise and support junior waitstaff during service.
• Greet and attend to guests, taking orders accurately.
• Ensure timely and proper delivery of food and beverages.
• Maintain cleanliness and organization of the dining area.
• Handle customer inquiries and resolve any service issues.
• Coordinate with kitchen and bar staff to ensure smooth operations.

Skills employers usually look for

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work well under pressure in a fast-paced environment.
• Attention to detail and good organizational skills.
• Team leadership and supervisory abilities.
• Knowledge of food and beverage menus and service standards.

Usual qualifications

• A diploma or certificate in hospitality or food service is often preferred.
• Previous experience in waiter or hospitality roles is usually required.
• Good command of English; additional languages can be an advantage.
• Training in food safety and hygiene is beneficial.