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 31st Saturday
October 2026 
Job-Id: 54901

Service Designer

Mercator IT Solutions Ltd
Industry Type
IT
Functional Area
DesignUser Experience Industry IT
Nationality
Any
Keywords
Service Design User Experience UX Design User Journey Mapping Interaction Design Systems Thinking
Job Description

Mercator IT Solutions Ltd in Cambridge, United Kingdom, is looking for a Service Designer. The role involves understanding user needs and creating user journeys to help people navigate complex systems. You will also design integrated services by combining separate interactions into smooth user journeys.

Position
Service Designer
Company
Mercator IT Solutions Ltd
Location
Cambridge, United Kingdom
Industry
IT
Experience
1 to 20 years

Responsibilities

  • Understand user needs and create user journeys that help people navigate complex systems successfully.
  • Identify where separate interactions should be integrated into one service.
  • Design rational user journeys within that service.
  • Design commonalities in activities across services.
Show the original advert
As a Service Designer, you will: - Understand user needs and create user journeys that aid people in navigating intricate systems successfully. - Identify where separate interactions should be integrated into one service, designing rational user journeys within that service, as well as commonalities in activities across.

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