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Candidate Support & Grievance

Have a concern about your account, application, payment or JobAdsToday service? Tell us what happened and our support team will review it.

1
Complaint Submitted
We receive your support request and create a reference.
2
Ticket Opened
A support ticket is created so the issue can be tracked.
3
Assigned to Complaint Manager
The request is assigned to an appropriate support or complaint manager for review.
4
Under Resolution
Our team reviews the information and works on the concern.
5
Resolved
A resolution or response is recorded against the ticket.
6
Ticket Closed
The ticket is closed after the support process is completed.