Account Manager (IT & Tech Solutions)
Ernest Gordon Recruitment
- Industry Type
- IT
- Functional Area
- IT Sales Account Management Industry IT
- Nationality
- Any
- Keywords
- Account Management IT Sales Communication Skills
Job Description
Ernest Gordon Recruitment is looking for an Account Manager with an IT background to manage public sector accounts in Cambridge, United Kingdom. The role requires strong communication skills and offers a chance to grow in a fast-growing IT company.
- Position
- Account Manager (IT & Tech Solutions)
- Company
- Ernest Gordon Recruitment
- Location
- Cambridge, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Managing public sector accounts.
Requirements
- IT background.
- Exceptional communication skills.
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About the role: Account Manager (IT & Tech Solutions)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Account Managers in IT and Tech Solutions oversee client relationships and ensure the successful delivery of technology products and services. They typically work in IT companies, software firms, or technology consulting organizations, acting as a bridge between clients and technical teams.
What this role usually involves
- Manage and maintain client accounts to ensure satisfaction and retention
- Understand client needs and coordinate with technical teams to deliver appropriate solutions
- Prepare and present proposals, reports, and updates to clients
- Negotiate contracts and agreements with clients
- Identify opportunities for account growth and upselling
- Resolve client issues and provide ongoing support
Skills employers usually look for
- Strong communication and interpersonal skills
- Good understanding of IT products and technology solutions
- Problem-solving and negotiation abilities
- Project management and organizational skills
- Customer-focused mindset
- Ability to work collaboratively with technical teams
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, Business, or related field is usually expected
- Knowledge of sales and account management principles
- Familiarity with software development or IT service delivery processes
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