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Job-Id: 56796

Cafe Operations Leader: Growth, Service & Quality

Missan IT Solutions
Industry Type
IT
Functional Area
IT Operations Management Industry IT
Nationality
Any
Keywords
Hospitality Degree Food and Beverage FB Experience Strong Operational Skills Interpersonal Skills UAE Driving License Professional In Catering P
Job Description

Missan IT Solutions in Dubai is looking for a Cafe Operations Leader to manage growth, service, and quality across multiple café outlets. The role involves overseeing operations to align with the company's strategy in the IT industry.

Position
Cafe Operations Leader: Growth, Service & Quality
Company
Missan IT Solutions
Location
Dubai, UAE
Industry
IT
Experience
1 to 20 years
Show the original advert
Ideal candidate should possess a university degree in Hospitality, have a minimum of 5 years of experience in the Food and Beverage (F&B) industry, demonstrate strong operational and interpersonal skills, hold a valid UAE driving license, and a Professional In Catering (PIC) certification is preferred. Missan IT Solutions in Dubai is seeking an Operations Manager to oversee multiple café outlets, ensuring alignment with corporate strategy.

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About the role: Cafe Operations Leader: Growth, Service & Quality

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

A Cafe Operations Leader in the IT industry manages the daily operations of a cafe, focusing on growth, customer service, and quality. They typically work within corporate office environments or tech company campuses where cafes serve employees and visitors.

What this role usually involves

  • Oversee daily cafe operations to ensure smooth service delivery
  • Implement strategies to drive business growth and increase customer satisfaction
  • Maintain high standards of food and beverage quality and hygiene
  • Manage and train cafe staff to deliver excellent service
  • Monitor inventory and order supplies as needed
  • Coordinate with vendors and internal teams for seamless operations

Skills employers usually look for

  • Strong leadership and team management abilities
  • Excellent customer service and communication skills
  • Good organizational and multitasking skills
  • Knowledge of food safety and quality standards
  • Ability to analyze sales and operational data
  • Problem-solving and decision-making skills

Usual qualifications

  • A diploma or degree in hospitality management, business administration, or a related field is often preferred
  • Experience in food and beverage operations or retail management is beneficial
  • Training in customer service and quality control is advantageous

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