Job-Id: 48993
Customer Service Specialist | Mandarin-speaking
Cross Border Talents
- Industry Type
- Sales, Consulting
- Functional Area
- Sales and Customer Service Industry Sales, Consulting
- Nationality
- Any
- Keywords
- 1 Customer Service 2 ProblemSolving 3 Communication
Job Description
Cross Border Talents is looking for a Mandarin-speaking Customer Service Specialist in Kuala Lumpur, Malaysia. The role involves providing excellent customer support through various communication channels and working with teams to improve service delivery.
- Position
- Customer Service Specialist | Mandarin-speaking
- Company
- Cross Border Talents
- Location
- Kuala Lumpur, Malaysia
- Industry
- Sales, Consulting
- Experience
- 1 to 20 years
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Resolve customer issues efficiently and effectively.
- Maintain accurate records of all customer interactions.
- Collaborate with other teams to ensure smooth service delivery.
- Contribute to continuous improvement initiatives for the customer service department.
Show the original advert
The Vibrant Capital City of Kuala Lumpur, Malaysia, offers a rich cultural experience alongside modern infrastructure and an active urban lifestyle. We are seeking a Customer Service Specialist to join our team in Kuala Lumpur. The successful candidate will provide essential support to our clients, with the primary focus on delivering exceptional service. Responsibilities: 1. Provide exceptional customer service via phone, email, and live chat. 2. Resolve customer issues efficiently and effectively. 3. Maintain accurate records of all customer interactions. 4. Collaborate with other teams to ensure smooth service delivery. 5. Contribute to continuous improvement initiatives for the customer service department.
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