E-commerce Business Operations Specialist/Supervisor
MOVA
- Industry Type
- Sales, Consulting
- Functional Area
- Sales and Consulting Industry Sales, Consulting
- Nationality
- Any
- Keywords
- Merchant Operations Management Affiliate Channel Management Localized Marketing Campaign Execution User Management Promotions Management
Job Description
MOVA is looking for an E-commerce Business Operations Specialist or Supervisor to support and manage the operations and growth of its cashback and e-commerce business in Malaysia. The role involves handling merchant and affiliate channels, marketing campaigns, user management, and promotions.
- Position
- E-commerce Business Operations Specialist/Supervisor
- Company
- MOVA
- Location
- Kuala Lumpur, Malaysia
- Industry
- Sales, Consulting
- Experience
- 1 to 20 years
Responsibilities
- Support end-to-end operations and growth of MOVA's cashback and e-commerce business in Malaysia.
- Manage merchant and affiliate channel operations.
- Handle localized marketing campaigns.
- Manage users and promotions.
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About the role: E-commerce Business Operations Specialist/Supervisor
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
E-commerce Business Operations Specialists or Supervisors manage the daily activities of online sales platforms to ensure smooth and efficient operations. They typically work in retail companies, consulting firms, or businesses with an online sales presence, coordinating between different teams to optimize the customer experience and sales performance.
What this role usually involves
- Oversee the processing of online orders and ensure timely delivery.
- Coordinate with marketing, logistics, and customer service teams to resolve operational issues.
- Monitor sales performance and prepare reports for management.
- Implement and improve operational procedures to enhance efficiency.
- Manage inventory levels and update product listings as needed.
- Supervise and support junior staff involved in e-commerce operations.
Skills employers usually look for
- Strong organizational and multitasking abilities.
- Good communication and teamwork skills.
- Familiarity with e-commerce platforms and tools.
- Basic knowledge of sales and marketing principles.
- Problem-solving skills to handle operational challenges.
- Ability to analyze data and generate reports.
Usual qualifications
- A diploma or degree in business administration, marketing, or a related field is usually expected.
- Experience or training in e-commerce operations or online sales is beneficial.
- Proficiency in using e-commerce software and Microsoft Office applications is often required.
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