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 1st Sunday
November 2026 
الإمارات الإمارات
Job-Id: 54970

ERP Operation Specialist

AGAPI
Industry Type
Call Center, BPO, KPO, Outsourcing
Functional Area
IT Information Technology Industry CallCenter, BPO Business Process Outsourcing, KPO Knowledge Process Outsourcing, Outsourcing
Nationality
Any
Keywords
ERP System Operations Accounting Expertise IFRS Compliance CrossDepartmental Communication
Job Description

AGAPI is looking for an ERP Operation Specialist in Dubai, UAE. The role involves managing the ERP system and supporting accounting processes to ensure accurate financial data and compliance with IFRS. The specialist will also facilitate communication between departments.

Position
ERP Operation Specialist
Company
AGAPI
Location
Dubai, UAE
Industry
Call Center, BPO, KPO, Outsourcing
Experience
1 to 20 years
Show the original advert
We are seeking an ERP Operation Specialist to ensure smooth operation of our Enterprise Resource Planning (ERP) system and support accounting processes across the organization. This role bridges accounting expertise and ERP system operations, ensuring accurate financial data, compliance with International Financial Reporting Standards (IFRS), and efficient cross-departmental communication.

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About the role: ERP Operation Specialist

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

ERP Operation Specialists manage and support enterprise resource planning systems to ensure smooth business operations. They typically work in industries like call centers, BPO, KPO, and outsourcing companies, helping to optimize processes and data management.

What this role usually involves

  • Monitor and maintain ERP system performance and functionality
  • Coordinate with different departments to gather system requirements
  • Troubleshoot and resolve ERP-related issues
  • Assist in system upgrades and testing
  • Train users on ERP system features and best practices
  • Generate reports and analyze data for management

Skills employers usually look for

  • Good understanding of ERP software and modules
  • Strong problem-solving and analytical abilities
  • Effective communication and teamwork skills
  • Basic knowledge of database management
  • Attention to detail and organizational skills
  • Ability to work under pressure and meet deadlines

Usual qualifications

  • A diploma or degree in information technology, computer science, or related field
  • Familiarity with ERP systems such as SAP, Oracle, or Microsoft Dynamics
  • Basic knowledge of business processes in call center or outsourcing environments

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