Field Service IT Support:
Vbeyond Careers
- Industry Type
- IT
- Functional Area
- IT Information Technology Industry IT Information Technology
- Nationality
- Any
- Keywords
- PC Repair and Maintenance Virus and Spyware Remediation Data Recovery Networking DNS and TCPIP Knowledge Transmission Media Security
Job Description
Vbeyond Careers is seeking a Field Service IT Support professional in Edgbaston, United Kingdom. The role involves working with vendors and managed services to maintain and deploy IT systems and services, including on-site PC repair and network support.
- Position
- Field Service IT Support
- Company
- Vbeyond Careers
- Location
- Edgbaston, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Collaborate with vendors and managed services to maintain systems and services.
- Manage changes and deploy new systems and services.
- Provide on-site PC repair, virus and spyware remediation, maintenance and rejuvenation.
- Perform data recovery, networking, and upgrades.
Requirements
- Familiarity with DNS (Domain Name System) and TCP/IP (Transmission Control Protocol/Internet Protocol).
- Expertise in securing transmission media.
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About the role: Field Service IT Support
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Field Service IT Support professionals provide on-site technical assistance and maintenance for computer systems and networks. They typically work in various industries, visiting client locations to troubleshoot and resolve IT issues directly.
What this role usually involves
- Diagnose and repair hardware and software problems on-site.
- Install and configure computer systems and network equipment.
- Perform routine maintenance and updates on IT infrastructure.
- Provide technical support and training to end-users.
- Document service activities and report issues to management.
- Coordinate with remote support teams for complex problems.
Skills employers usually look for
- Strong problem-solving and troubleshooting abilities.
- Good communication and customer service skills.
- Knowledge of computer hardware, software, and networking.
- Ability to work independently and manage time effectively.
- Familiarity with various operating systems and IT tools.
- Basic understanding of security protocols and data protection.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are advantageous.
- Practical experience with IT support and field service work is beneficial.
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