Field Service IT Support
Vbeyond Careers
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- Network Management Practices
Job Description
Vbeyond Careers is looking for a Field Service IT Support professional in Edgbaston, United Kingdom. The role involves onsite PC repair, virus and spyware removal, maintenance, data recovery, networking, and upgrades. The candidate will work with hardware and software vendors to solve client problems quickly.
- Position
- Field Service IT Support
- Company
- Vbeyond Careers
- Location
- Edgbaston, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Provide onsite PC repair, virus and spyware remediation, maintenance and rejuvenation, data recovery, networking, and upgrades.
- Work collaboratively with hardware and software vendors to resolve client issues promptly.
Requirements
- Proficiency in DNS, TCP/IP, transmission media, security, and network management practices.
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About the role: Field Service IT Support
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Field Service IT Support professionals provide on-site technical assistance and maintenance for computer systems and networks. They typically work in various industries, visiting client locations to troubleshoot and resolve IT issues directly.
What this role usually involves
- Diagnose and repair hardware and software problems on-site.
- Install and configure computer systems and network equipment.
- Perform routine maintenance and updates on IT infrastructure.
- Provide technical support and training to end-users.
- Document service activities and report issues to management.
- Coordinate with remote support teams for complex problems.
Skills employers usually look for
- Strong problem-solving and troubleshooting abilities.
- Good communication and customer service skills.
- Knowledge of computer hardware, software, and networking.
- Ability to work independently and manage time effectively.
- Familiarity with various operating systems and IT tools.
- Basic understanding of security protocols and data protection.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field is usually expected.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are advantageous.
- Practical experience with IT support and field service work is beneficial.
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