السعودية
Job-Id: 48056
Front Office Agent
Marriott Hotels Resorts
- Industry Type
- Oil, Gas, Petroleum
- Functional Area
- HospitalityFront Desk Operations Industry Oil, Gas, Petroleum Assuming the job is located at a hotel or accommodation facility associated with an oil
- Nationality
- Any
- Keywords
- Problem Solving Guest Relations Payment Processing Customer Satisfaction
Job Description
The Front Office Agent at Marriott Hotels Resorts in Riyadh assists with guest check-ins, confirms reservations, assigns rooms, and manages room keys. The role also involves handling payments and following up with guests to ensure satisfaction.
- Position
- Front Office Agent
- Company
- Marriott Hotels Resorts
- Location
- Riyadh, Saudi Arabia
- Industry
- Oil, Gas, Petroleum
- Experience
- 1 to 20 years
Responsibilities
- Assist staff in expediting problem payments.
- Follow up with guests regarding satisfaction with guest-related issues.
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
- Handle various payment types such as room charges, cash, checks, debit, or credit.
Show the original advert
The position involves assisting staff in expediting problem payments, following up with guests regarding satisfaction with guest-related issues, and processing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Responsibilities also include handling various payment types such as room charges, cash, checks, debit, or credit.
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