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 27th Tuesday
October 2026 
Job-Id: 53830

Head of IT Operations

Michael Page Technology Careers
Industry Type
IT
Functional Area
Project Management IT Operations Industry IT
Nationality
Any
Keywords
Technology Operations Management Demand Planning Capacity Planning Availability Management Continuity Planning
Job Description

Michael Page Technology Careers is looking for a Head of IT Operations to manage IT services and planning in a complex organization. The role involves overseeing business-as-usual IT services in the not-for-profit sector.

Position
Head of IT Operations
Company
Michael Page Technology Careers
Location
Cambridge, United Kingdom
Industry
IT
Experience
1 to 20 years

Responsibilities

  • Manage demand, capacity, availability, and continuity planning within a complex organization.
  • Oversee business-as-usual IT services in the not-for-profit sector.
Show the original advert
An exciting opportunity has arisen for an experienced Technology Operations Leader to manage demand, capacity, availability, and continuity planning within a complex organization. The successful candidate will be responsible for overseeing business-as-usual IT services in the not-for-profit sector, based in London.

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About the role: Head of IT Operations

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

A Head of IT Operations leads and manages the daily activities of an organization's IT department to ensure smooth and efficient technology services. They typically work in various industries including corporate, technology, finance, and government sectors, often within large companies or organizations.

What this role usually involves

  • Oversee the management and maintenance of IT infrastructure and systems.
  • Develop and implement IT operational policies and procedures.
  • Coordinate with other departments to support business technology needs.
  • Manage IT teams and ensure high performance and productivity.
  • Monitor system performance and troubleshoot issues to minimize downtime.
  • Plan and manage IT budgets and resources effectively.

Skills employers usually look for

  • Strong leadership and team management abilities.
  • Excellent problem-solving and decision-making skills.
  • Good understanding of IT infrastructure and systems.
  • Effective communication and interpersonal skills.
  • Ability to manage projects and coordinate multiple tasks.
  • Knowledge of IT security and compliance standards.

Usual qualifications

  • A bachelor's degree in computer science, information technology, or a related field is usually expected.
  • Professional certifications in IT management or relevant technologies can be beneficial.
  • Experience with IT service management frameworks is often preferred.

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