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 29th Thursday
October 2026 
الإمارات الإمارات
Job-Id: 46677

Head of IT Service Management & Resilience (AI/Automation)

First Abu Dhabi Bank
Industry Type
IT
Functional Area
IT Industry IT
Nationality
Any
Keywords
DataDriven Strategy Development Artificial Intelligence AI Implementation Service Improvement Management Disaster Recovery Governance Change Mana
Job Description

The role requires an experienced ITSM leader to drive data-driven, automated service improvements utilizing Artificial Intelligence (AI) and observability. The successful candidate will lead disaster recovery governance, change management, and configuration management within the enterprise. First Abu Dhabi Bank seeks a professional for defining and executing the enterprise ITSM strategy.

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