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 27th Tuesday
October 2026 
الإمارات الإمارات
Job-Id: 35736

Head of Service Management & Modern Workplace - 1Y FTC

Michael Page
Industry Type
Facilities Management
Functional Area
IT Information Technology Industry FacilitiesManagement
Nationality
Any
Keywords
ITIL Leadership experience Change management expertise Strategic planning abilities Service Management proficiency
Job Description

Michael Page is looking for a Head of Service Management & Modern Workplace on a 1-year fixed-term contract in Dubai. The role involves leading group-level service management operations and supporting the company's IT transformation. The successful candidate will help formalize Service Management practices during this period of change.

Position
Head of Service Management & Modern Workplace - 1Y FTC
Company
Michael Page
Location
Dubai, UAE
Industry
Facilities Management
Experience
1 to 20 years

Responsibilities

  • Oversee group-level service management operations.
  • Drive change and transformation within the IT operating model.
  • Formalize Service Management practices as part of company transformation.

Requirements

  • Leadership experience at the ITIL level.
  • Proficiency in driving change and transformation within IT operating models.
Show the original advert
The organization seeks a highly experienced and strategic Service Management leader to oversee group-level operations within our enterprise. Candidates should ideally possess leadership experience at the ITIL level, demonstrating proficiency in driving change and transformation within an IT operating model. Our company is undergoing a broader transformation, making this an exciting time to join us and contribute to our evolution. The successful candidate will be instrumental in formalizing our Service Management practices as part of this overhaul.

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