Hotels Operations Director - Multi-Property, Remote
Splendid Hospitality Group
- Industry Type
- Hotels, Hospitality
- Functional Area
- Hotel Operations Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Strategic Planning Operational Management Process Improvement Leadership Hospitality Industry Experience
Job Description
Splendid Hospitality Group is looking for a Hotels Operations Director to lead operational strategies for multiple hotel properties. The role involves working with the Managing Director of Hotels to implement innovations, governance, and scalable processes to support growth and maintain brand standards.
- Position
- Hotels Operations Director - Multi-Property, Remote
- Company
- Splendid Hospitality Group
- Location
- Edgbaston, United Kingdom
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Shape operational strategies across a multi-property portfolio.
- Partner with the Managing Director of Hotels to implement innovations, governance, and scalable processes that support growth and brand standards.
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About the role: Hotels Operations Director - Multi-Property, Remote
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Hotels Operations Directors oversee the daily operations of multiple hotel properties, ensuring high standards of service and efficient management. They typically work in the hospitality industry, coordinating teams across different locations to enhance guest experiences and operational performance.
What this role usually involves
- Develop and implement operational strategies for multiple hotel properties
- Manage budgets and financial performance across properties
- Coordinate with department heads to ensure quality service delivery
- Monitor guest satisfaction and address any issues promptly
- Lead and motivate teams to achieve operational goals
- Ensure compliance with health, safety, and industry standards
Skills employers usually look for
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Good financial and budget management skills
- Problem-solving and decision-making capabilities
- Ability to manage multiple projects and locations simultaneously
- Knowledge of hospitality industry standards and practices
Usual qualifications
- A degree or diploma in hospitality management or related field is usually expected
- Proven experience in hotel operations management
- Training or certification in hospitality or business management can be advantageous
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