الإمارات
Indoor Sales Agent - Travel & Tourism
RTC-1 Employment Services
- Industry Type
- Travel, Tourism
- Functional Area
- Sales and Marketing Industry Travel, Tourism
- Nationality
- Any
- Keywords
- Sales Experience Minimum 3 Years Customer Service Inquiry Conversion Achievement of Monthly Targets
Job Description
RTC-1 Employment Services is looking for Indoor Sales Agents in Dubai for the travel and tourism industry. Candidates should have strong sales and customer service skills to convert inquiries into bookings and meet monthly targets.
- Position
- Indoor Sales Agent - Travel & Tourism
- Company
- RTC-1 Employment Services
- Location
- Dubai, UAE
- Industry
- Travel, Tourism
- Experience
- 1 to 20 years
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About the role: Indoor Sales Agent - Travel & Tourism
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Indoor Sales Agents in Travel and Tourism help customers book travel arrangements such as flights, hotels, and holiday packages. They usually work in offices or call centers, assisting clients by phone, email, or online chat. Their role is important in providing travel information and ensuring customer satisfaction.
What this role usually involves
- Respond to customer inquiries about travel options and prices.
- Assist customers in booking flights, hotels, and tours.
- Provide information on travel destinations, packages, and promotions.
- Handle payment processing and confirm bookings.
- Maintain records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and address any issues.
Skills employers usually look for
- Good communication and customer service skills.
- Basic knowledge of travel products and destinations.
- Ability to use booking and reservation software.
- Attention to detail and accuracy in handling bookings.
- Problem-solving skills to assist customers with travel issues.
- Ability to work well in a team and handle multiple tasks.
Usual qualifications
- A diploma or degree in travel, tourism, or related field is often preferred.
- Training or certification in travel and tourism can be beneficial.
- Good command of English; additional languages are an advantage.
- Basic computer skills and familiarity with booking systems.
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