الإمارات
IT Field Support Engineer
Coforge Limited
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- System Center Configuration Manager SCCM management Mobile Device Management MDM support Policy synchronization Collaboration with Data Centre tea
Job Description
Coforge Limited is looking for an IT Field Support Engineer in Abu Dhabi, UAE. The role involves managing System Center Configuration Manager onboarding, collaborating with the Data Centre team, and supporting Mobile Device Management devices and Company Portal issues.
- Position
- IT Field Support Engineer
- Company
- Coforge Limited
- Location
- Abu Dhabi, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Manage System Center Configuration Manager (SCCM) onboarding activities.
- Collaborate with the Data Centre team to complete user revisits as required.
- Troubleshoot and support Mobile Device Management (MDM) enrolled devices.
- Address Company Portal issues and ensure policy synchronization activities.
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About the role: IT Field Support Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
IT Field Support Engineers provide technical support and maintenance for computer systems and networks at client locations. They typically work in various industries, visiting offices or sites to troubleshoot and resolve hardware and software issues.
What this role usually involves
- Diagnose and fix hardware and software problems on-site.
- Install and configure computer systems and network equipment.
- Perform routine maintenance and updates on IT infrastructure.
- Provide technical support and training to end-users.
- Document issues and solutions for future reference.
- Collaborate with other IT professionals to improve system performance.
Skills employers usually look for
- Strong problem-solving and troubleshooting abilities.
- Good knowledge of computer hardware and software.
- Familiarity with networking concepts and equipment.
- Effective communication and customer service skills.
- Ability to work independently and manage time efficiently.
- Basic understanding of operating systems and security protocols.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or related field.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are advantageous.
- Practical experience with IT support and field service work is beneficial.
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