Junior IT Support Technician
Thompson & Terry Careers
- Industry Type
- IT
- Functional Area
- IT Support Industry IT
- Nationality
- Any
- Keywords
- IT Hardware Software Maintenance
Job Description
Thompson & Terry Careers is looking for a Junior IT Support Technician to join their team in Edgbaston, United Kingdom. The role involves working with a variety of technologies and supporting different tasks in IT support.
- Position
- Junior IT Support Technician
- Company
- Thompson & Terry Careers
- Location
- Edgbaston, United Kingdom
- Industry
- IT
- Experience
- 1 to 20 years
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About the role: Junior IT Support Technician
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Junior IT Support Technicians assist in maintaining and troubleshooting computer systems and networks. They typically work in office environments, IT departments, or for service providers supporting various clients. Their role involves helping users with technical issues and ensuring smooth operation of IT infrastructure.
What this role usually involves
- Respond to user support requests and resolve basic technical problems
- Install and configure computer hardware and software
- Assist in maintaining network systems and security
- Perform routine maintenance and updates on IT equipment
- Document issues and solutions for future reference
- Support senior IT staff in larger projects and tasks
Skills employers usually look for
- Basic knowledge of computer hardware and software
- Good problem-solving abilities
- Effective communication skills to assist users
- Familiarity with operating systems like Windows or Linux
- Ability to work in a team environment
- Basic understanding of networking concepts
Usual qualifications
- A diploma or degree in Information Technology or related field is usually expected
- Certifications like CompTIA A+ or Microsoft Certified Professional can be advantageous
- Basic training in computer hardware and software support
- Good computer literacy and willingness to learn new technologies
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