الإمارات
Order Taker, Food & Beverage
Yas Plaza Hotels by Aldar Hospitality
- Industry Type
- Hotels, Hospitality
- Functional Area
- Hotel Operations Industry Hotels, Hospitality
- Nationality
- Any
- Keywords
- Hospitality Management Food Beverage Service Customer Service Vocational Training
Job Description
Yas Plaza Hotels by Aldar Hospitality in Abu Dhabi is looking for an Order Taker in Food & Beverage. This role is part of the hotel operations in the hospitality industry. Candidates with 1 to 20 years of experience are considered.
- Position
- Order Taker, Food & Beverage
- Company
- Yas Plaza Hotels by Aldar Hospitality
- Location
- Abu Dhabi, UAE
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
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About the role: Order Taker, Food & Beverage
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Order Takers in Food & Beverage work in hotels, restaurants, and other hospitality settings. They take customer orders for food and drinks, ensuring accuracy and good service. They often communicate between customers and kitchen or bar staff to fulfill orders efficiently.
What this role usually involves
- Greet customers and take their food and beverage orders.
- Enter orders accurately into the system or relay them to kitchen staff.
- Answer customer questions about menu items and specials.
- Ensure orders are delivered correctly and promptly.
- Handle customer requests and resolve minor complaints.
- Maintain cleanliness and organization of the order-taking area.
Skills employers usually look for
- Good communication and listening skills.
- Attention to detail to avoid order mistakes.
- Basic knowledge of food and beverage menus.
- Ability to work in a fast-paced environment.
- Customer service skills to interact politely and professionally.
- Teamwork to coordinate with kitchen and serving staff.
Usual qualifications
- A high school diploma or equivalent is often required.
- Training in customer service or hospitality is beneficial.
- Basic computer skills for order entry.
- Knowledge of food safety and hygiene practices is helpful.
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