السعودية
SERVICENOW ITSM & SPM DEVELOPER
Duncan & Ross
- Industry Type
- Computer Programmer AutoCad, Graphic Designer.
- Functional Area
- Information Technology IT Industry ComputerProgrammerAutoCad,GraphicDesigner
- Nationality
- Any
- Keywords
- ServiceNow Development 6 years ITSM SPM expertise Experience in both onsite and remote support
Job Description
Duncan & Ross is looking for a ServiceNow ITSM & SPM Developer in Riyadh, Saudi Arabia. The role involves delivering solutions for IT Service Management and Strategic Portfolio Management modules and supporting onsite and remote teams.
- Position
- SERVICENOW ITSM & SPM DEVELOPER
- Company
- Duncan & Ross
- Location
- Riyadh, Saudi Arabia
- Industry
- Computer Programmer AutoCad, Graphic Designer.
- Experience
- 1 to 20 years
Responsibilities
- Deliver high-quality solutions across IT Service Management and Strategic Portfolio Management modules.
- Support both onsite and remote teams.
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About the role: SERVICENOW ITSM & SPM DEVELOPER
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
A ServiceNow ITSM & SPM Developer designs and develops solutions within the ServiceNow platform to improve IT service management and service portfolio management processes. They typically work in IT departments of various industries, including technology, finance, and consulting firms, often collaborating with other IT professionals to customize and optimize ServiceNow applications.
What this role usually involves
- Develop and customize ServiceNow ITSM and SPM modules according to business requirements.
- Integrate ServiceNow with other enterprise systems and tools.
- Troubleshoot and resolve issues within the ServiceNow platform.
- Collaborate with stakeholders to gather and analyze requirements for IT service management.
- Create and maintain technical documentation for developed solutions.
- Test and deploy ServiceNow applications and updates.
Skills employers usually look for
- Proficiency in ServiceNow platform development and scripting.
- Understanding of IT service management (ITSM) and service portfolio management (SPM) concepts.
- Strong problem-solving and analytical abilities.
- Good communication skills to work with technical and non-technical teams.
- Experience with web technologies such as JavaScript, HTML, and CSS.
- Ability to work independently and as part of a team.
Usual qualifications
- A diploma or degree in computer science, information technology, or a related field is usually expected.
- Certifications in ServiceNow development or administration are advantageous.
- Knowledge of ITIL framework is often preferred.
- Experience with software development and programming concepts is beneficial.
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