Shipping and Sales Coordinator

Shipping and Sales Coordinators manage the logistics of product shipments while supporting sales teams to ensure customer satisfaction. They typically work in industries such as sales, consulting, manufacturing, or distribution, often within office environments or warehouses.

What this role usually involves

• Coordinate and schedule shipments to meet customer delivery requirements.
• Communicate with sales teams to track orders and update clients on delivery status.
• Prepare shipping documents and ensure compliance with company policies.
• Manage inventory records and assist in stock control.
• Resolve issues related to shipping delays or discrepancies.
• Support sales activities by providing logistical information and reports.

Skills employers usually look for

• Strong organizational and time management abilities.
• Good communication skills for liaising with clients and internal teams.
• Attention to detail for handling shipping documents and orders.
• Basic knowledge of logistics and supply chain processes.
• Ability to use computer software for tracking and reporting.
• Problem-solving skills to address shipping or sales challenges.

Usual qualifications

• A diploma or degree in business administration, logistics, or a related field is usually expected.
• Experience or training in sales support or shipping coordination is beneficial.
• Basic computer skills, including familiarity with spreadsheets and databases.
• Knowledge of customer service principles is often required.