قطر
Soft Services Engineer
Swan Global
- Industry Type
- Hotels, Hospitality
- Functional Area
- Facilities Management Industry Hotels,Hospitality
- Nationality
- Any
- Keywords
- Contract Management Service Provider Management Multitasking Hospitality Standards Compliance
Job Description
Swan Global is seeking a Soft Services Engineer in Doha, Qatar, to ensure contractors meet service levels and maintain hospitality standards. The role involves managing multiple service providers effectively within the hotels and hospitality industry.
- Position
- Soft Services Engineer
- Company
- Swan Global
- Location
- Doha, Qatar
- Industry
- Hotels, Hospitality
- Experience
- 1 to 20 years
Responsibilities
- Ensure contractors adhere to agreed service levels and maintain hospitality standards.
- Manage multiple service providers effectively.
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About the role: Soft Services Engineer
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
Soft Services Engineers are responsible for managing and maintaining the non-technical services in buildings, especially in hotels and hospitality settings. They ensure that cleaning, security, landscaping, and other support services run smoothly to provide a comfortable environment for guests and staff.
What this role usually involves
- Oversee and coordinate soft services such as cleaning, security, waste management, and landscaping.
- Ensure compliance with health and safety standards in all soft service operations.
- Manage service contracts and liaise with external vendors and suppliers.
- Monitor the quality of services and address any issues promptly.
- Prepare reports and maintain records related to soft services.
- Support the maintenance team in integrating soft services with technical operations.
Skills employers usually look for
- Good organizational and management skills.
- Strong communication and interpersonal abilities.
- Problem-solving skills to handle service issues effectively.
- Knowledge of health and safety regulations.
- Ability to coordinate with multiple teams and vendors.
- Attention to detail to maintain service quality.
Usual qualifications
- A diploma or degree in facilities management, hospitality management, or a related field is usually expected.
- Training or certification in health and safety or quality management is beneficial.
- Experience or knowledge of soft services in hospitality or commercial buildings is advantageous.
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