Spa Receptionist

Marriott Hotels Resorts

Industry Type: Air Conditioning, Refrigeration, HVAC
Functional Area: Hospitality Customer Service Industry AirConditioning, Refrigeration, HVAC As the job is not directly related to these industries, they are only men
Nationality: Any
Keywords: Spa Operations

Job Description

The Spa Receptionist at Marriott Hotels Resorts in Riyadh welcomes guests and provides a full introduction to the spa facilities. The role includes offering refreshments, answering questions about the property, and escorting guests to treatment areas.

Position: Spa Receptionist
Company: Marriott Hotels Resorts
Location: Riyadh, Saudi Arabia
Industry: Air Conditioning, Refrigeration, HVAC
Experience: 1 to 20 years

Responsibilities

Provide a comprehensive orientation to the spa facilities upon guest arrival, including locker rooms, lounge areas, and hospitality stations.
Offer amenities such as water, juice, or heated neck pillows to guests.
Answer questions regarding general property information and amenities.
Escort guests to and from treatment areas as needed.

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About the role: Spa Receptionist

General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.

A Spa Receptionist welcomes guests to the spa, manages appointments, and provides information about services. They typically work in spa centers, wellness facilities, or hotels that offer spa treatments. Their role is essential in ensuring a smooth and pleasant experience for clients.

What this role usually involves

Greet and check in spa clients upon arrival
Schedule and confirm appointments for various spa services
Answer phone calls and respond to client inquiries
Maintain records of client visits and payments
Coordinate with spa therapists and staff to manage bookings
Ensure the reception area is clean and welcoming

Skills employers usually look for

Good communication and interpersonal skills
Organizational and multitasking abilities
Basic computer skills for scheduling and record-keeping
Friendly and professional customer service attitude
Attention to detail
Ability to handle payments and cash transactions

Usual qualifications

A high school diploma or equivalent is usually required
Training or certification in customer service or hospitality is beneficial
Basic knowledge of spa services and treatments is an advantage

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