UAE
Analyst - IT Solutions (Travel Domain)
Air Arabia
- Industry Type
- IT
- Functional Area
- IT Industry IT
- Nationality
- Any
- Keywords
- and service continuity management Online B2B platform maintenance and support
Job Description
Air Arabia is looking for an Analyst in IT Solutions for the Travel Domain in Dubai. The role involves investigating technical issues, coordinating with vendors, and supporting the development and maintenance of online B2B platforms.
- Position
- Analyst - IT Solutions (Travel Domain)
- Company
- Air Arabia
- Location
- Dubai, UAE
- Industry
- IT
- Experience
- 1 to 20 years
Responsibilities
- Investigate functional and technical issues.
- Coordinate with vendors when necessary.
- Ensure system stability, performance, and service continuity.
- Support development, enhancement, testing, and maintenance of online B2B platforms.
Requirements
- Familiarity with ticketing/IT Service Management tools such as JIRA, ServiceNow, or similar solutions.
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About the role: Analyst - IT Solutions (Travel Domain)
General information about this type of role, not from the employer. The employer's actual requirements may differ, so always check the job details above.
An IT Solutions Analyst in the travel domain works on designing and improving software and systems that support travel-related services. They typically collaborate with travel companies, IT teams, and clients to ensure technology solutions meet business needs. These professionals often work in IT firms, travel agencies, or companies specializing in travel technology.
What this role usually involves
- Analyze business requirements related to travel services and translate them into technical solutions.
- Collaborate with software developers and project managers to design and implement IT systems.
- Test and troubleshoot travel-related software applications to ensure functionality and performance.
- Provide support and training to users on new travel IT solutions.
- Document system specifications and user guides for travel technology products.
- Stay updated with trends and technologies in the travel and IT sectors.
Skills employers usually look for
- Strong analytical and problem-solving abilities.
- Good understanding of travel industry processes and terminology.
- Proficiency in IT systems analysis and software development lifecycle.
- Effective communication and teamwork skills.
- Ability to work with databases and travel-related software tools.
- Attention to detail and organizational skills.
Usual qualifications
- A diploma or degree in Information Technology, Computer Science, or a related field is usually expected.
- Knowledge or certification in travel industry systems can be beneficial.
- Familiarity with software development and project management methodologies is often required.
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